Social media marketing entails promoting a business through social media channels by building an audience, engaging with customers, lead generation, and generating revenue. But how will your team market your brand successfully on social media?
In this comprehensive social media marketing guide, we’ll cover everything you need to know to effectively promote your brand on social media, from developing a strategy and conducting an audit to incorporating paid social media marketing.
Ready to get started with social media marketing? Let’s jump right in.
Have Set Media Goals
In this comprehensive social media marketing guide, we’ll cover everything you need to know to effectively promote your brand on social media, from developing a strategy and conducting an audit to incorporating paid social media marketing.
It all depends on what you want. Do you want your team to spread the word about your brand? Building brand awareness necessitates developing a consistent style, a loyal community, and a multi-channel social media strategy.
Here are some pointers for increasing your brand’s social media presence:
- Create a consistent style and an easily identifiable theme.
- Make a branded hashtag out of hashtags.
- Form alliances with influencers and other brands.
YouTube
- Perform keyword research.
- Create content that aligns with your brand’s unique selling proposition (USP).
- Use graphic and editing styles that subscribers will recognize.
- Establish a regular publishing schedule.
- Encourage employees to share their work.
- Increase the variety of your content.
- Make time for Twitter activity every day.
- Participate in Twitter chats.
- Tweet content that has real value.
Your team can generate leads at every stage of the buyer’s journey with an innovative strategy:
- Awareness: These prospects, also known as Marketing Qualified Leads, are just getting to know your brand. You can entice them to subscribe by posting engaging and informative social media content.
- Interest: These prospects, also known as Sales Qualified Leads, are beginning to consider finding a solution to their problem seriously. You can engage them by providing them with specific information about your brand and products and comparisons to competitors.
- Conversion: These prospects, also known as Product Qualified Leads, are ready to make a purchase. You can assist them in making the final decision by providing free trials or discounts on products and services.
Establish you're most important KPIs
Once you’ve determined the primary goal, set realistic and measurable outcomes along the way. Your team can track progress toward your social media goals by establishing key performance indicators (KPIs).
You could set weekly, monthly, quarterly, or annual KPIs depending on your deadline and overall time frame. Using previous results as benchmarks is a great way to decide on KPIs.
Here are some common KPIs to get your team started:
- Reach: How many people on social media can your team connect with? You can set a specific goal, such as 25,000, or strive to increase your reach by a certain percentage each reporting period.
- Clicks: Clicks are essential if you want to drive traffic to your website. Use your website analytics to determine your conversion rate and the number of clicks required to generate the desired sales or subscriptions.
- Engagement: Engagement, which includes likes and shares, comments, and direct messages (DMs), can help you gauge interest levels. Your team can establish an overall engagement KPI or aim for a specific engagement rate.
- Hashtag performance: How many people used your campaign or branded hashtag? You can set a quota for hashtag interactions to help you measure brand awareness or campaign success.
- Organic and paid likes: Track the two types of results separately if you’re planning paid and organic campaigns. Set separate KPIs for organic and paid likes to ensure that the two approaches are adequately balanced.
- Sentiment: It is important what customer think of your brand. Track positive and negative emotions to understand your audience’s feelings about your brand, offerings, or campaign.
- Followers: Do you want to expand the reach of your brand? To ensure a healthy growth rate, set goals for acquiring a certain number of new followers each reporting period.
- Impressions: How frequently has your company’s content appeared on people’s timelines? You can aim for a specific number of images or a percentage increase, similar to reach.
- Video views: Is your brand’s video content being consumed by your followers? Set a target number of video views for each reporting period to ensure that your video content is worthwhile.
- Profile visits: Do you want your followers to visit your profile and learn more about your company? Monitoring profile visits can assist you in determining interest and brand awareness.
- Mentions: Is your brand being discussed on social media? Set a goal for a certain number of observations or tags to ensure that your team is creating buzz about your brand.
- Shares: Have your followers retweeted or reposted your content? Aim for a certain number of shares so you can see how eager your audience is to share your brand with their followers.
Know Your Audience
To effectively connect with your audience, you must first get to know them. Who are they, what topics pique their interest, and what type of content speaks to them? Is your audience primarily local? How old are they? What job titles do they have?
Perform a Social Media Audit
As you fine-tune the social media marketing strategy, conduct a social media audit. A social media audit can reveal what’s working and what isn’t, as well as opportunities to achieve your objectives more effectively.
How to Perform a Social Media Audit
- Examine your social channels’ current metrics. What is your typical reach, engagement rate, or click-through rate?
- Examine both your best and worst content. What is doing well and why? What isn’t quite right?
- Compare the results to the objectives of your team. Did you meet, exceed, or fall short of your goals? How can you improve your performance the next time?
Have your social media presence in order
Has your team created a consistent, recognizable social media presence for your brand?
- Optimize social media profiles: Examine your social media profiles to ensure that your brand’s bio is consistent and that your URLs are current. Then, ensure that you’re using all of the available tools. You can, for example, open an Instagram shop or allow customers to book appointments on Facebook.
- Do shout-outs to customers: Giving your best customers a moment in the spotlight is one of the best ways to encourage loyalty. Share customer reviews or shout out to your most loyal customers; if you’re lucky, other followers will follow suit.
- Have a consistent brand image: When you use the same logo, colors, fonts, and messaging, your followers will be able to identify your brand more easily. While this does not imply that all your social media posts should be identical, consistency can help your audience become acquainted with the name of brand.
- Promote UGC: In some cases, user-generated content can promote your brand more effectively than your team’s marketing content. After all, customers frequently perceive UGC to be more authentic and trustworthy. Share high-quality UGC on your social channels and credit the creator for harnessing some of its power.
Develop a Brand Voice
We naturally change our “voice” in public settings, whether on social media or in our daily lives. For example, we all understand that specific topics of conversation are appropriate for a family dinner but not for a corporate board meeting.
When you post on social media, it is much easier to capture your voice. However, maintaining a consistent brand voice can be more difficult when creating social media content as part of an agency. This could be because multiple team members frequently share the task of creating social media content.
When developing your social media presence, keep a number of factors in mind:
- Acceptable language types
- Formal vs. informal communication level
- When and how will emojis be used?
- What to do in response to negative posts or events
- Choosing between singular and plural pronouns
Consistency is an essential component of any social media marketing platform. You must understand which logos to use and when, and brand colors.
Create a Social Media Calendar
You may be ready to begin posting now that you have a plethora of content creation and curation ideas. However, rather than haphazardly publishing content, it is critical to creating a social media calendar. Your team can use a social media calendar to:
- Publish content regularly, at a frequency that is appropriate for your audience.
- Post content at time when your audience is most likely to interact.
- Plan ahead of time for time-sensitive promotions.
- To keep your audience interested, spread out your content topics.
- Please share it with stakeholders or clients so that everyone knows what is happening.
Paid Social Media Marketing
Although organic content may be the focus of your social media marketing strategy, it’s also important to consider how paid social factors fit into your plan.
Every social media channel provides advertising opportunities, which you can use to create campaigns that target people at different stages of the buyer’s journey.
Facebook Ads
You can advertise your brand on Facebook for as little as Rs100 daily.
You can use the Facebook Ads platform to place content on Facebook, Instagram, and websites in Facebook’s Audience Network. This allows you to reach your target audience through their newsfeeds, Messenger, and favorite websites.
Twitter Ads
You can connect with your target audience on their timelines or in the Explore tab by using Twitter Ads. Your ads can be combined with premium video content to promote anything from live video to branded hashtags.
Twitter, like Facebook, has powerful remarketing capabilities that allow you to make a more significant impact on potential customers.
Assess What's Working and What's Not
Once you’ve implemented your social media strategy, you’ll need to know what’s working and what isn’t. After all, achieving your objectives entails doing more of what works and less of what does not.
You can track metrics like:
- Audience growth
- Reach and impressions
- Engagement per post
- Brand awareness
- Customer sentiment
